Our Robust IT Services

netCentrix provides cost-effective, customized IT outsourcing solutions to small to mid-sized companies around Connecticut and across the country. netCentrix provides on-site support services to numerous clients in Southern Connecticut and has proven success in providing remotely managed support services to customers across the US.

netCentrix IT Support services include:

• IT Support
  Even the most stable and monitored IT systems can develop problems that need to be addressed. Our staff can remotely access your organization’s systems and initiate remote IT support to address problems as they arise. When remote support isn’t enough, our engineers are available for onsite visits to assess problems start remediation.


• Help Desk
  We can provide on-site and remote Help Desk/Desktop support to assist your staff with a variety of applications including Microsoft Office. We offer several affordable pricing models designed to meet any budget.


• IT Security
  Let one of our Security Specialists inspect your technology environment and provide a detailed audit of actual and potential risks. We also specialize in HIPAA and PCI Compliance.


• Server and PC Management
  Comprehensive server and desktop management to proactively update, back up and manage all of your computers and servers remotely. Every aspect of the network is monitored by remote IT support so issues can be detected before causing a problem.


• Server Backup Solutions
  Server crashes can affect any business. Our server backup solution uses an easy-to-deploy dedicated local appliance that incorporates local backup, cloud backup, and object-level exchange restore, and offers a local and cloud server business continuity option.


• Virtualization
  Transition your company to Virtual Server Technology, allowing for reduced hardware costs, increased flexibility of your systems and additional data security options. With server virtualization, you can reduce the number of servers you have in production, which will save on upgrade and energy costs.

IT Strategic Planning
Our Engineers can help guide your business through the abundance of emerging technologies at your disposal and help plan a strategy that makes the most of your IT budget while addressing current and future technology needs and supporting your organization’s goals.


• Infrastructure Management Services
  • Complete LAN/WAN design and installation
  • Troubleshooting existing network problems
  • As needed to full-time onsite technical staff to augment your IT staff


• IT Consulting Services
  • Help Desk
  • Network and Server Management
  • Network security audits
  • Software license audits
  • New product review and setup


• Managed Server Solutions
  Let netCentrix staff manage your servers while your staff provides on-site support to keep your user community productive.  We can maintain your server, network security and application(s) optimization.
  
  Getting too expensive to maintain your own datacenter? Our Cloud Service utilizes redundant Tier III/IV datacenters, located in NYC (Equinix) and Marlborough MA (TierPoint), which offers a cost effective hosting platform for most applications including Disaster Recovery.